Privacy • Security • Transparency
SchönMO Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your information.
Last Updated: December 2024
SchönMO (operated by Schon Mobility) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
- • Name, email address, phone number, and mailing address
- • Payment information (processed securely through third-party providers)
- • Physical measurements for custom bike fitting
- • Riding preferences and cycling experience
- • Communication preferences
Technical Information
- • IP address, browser type, and operating system
- • Website usage data and analytics
- • Cookies and similar tracking technologies
- • Device information and mobile identifiers
How We Use Your Information
Process and fulfill your custom bike orders
Provide personalized bike fitting services
Communicate with you about your orders and services
Process payments and manage billing
Improve our website and services
Send marketing communications (with your consent)
Comply with legal obligations
Protect against fraud and security threats
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
Payment processors, shipping companies, and other trusted partners who assist in delivering our services.
Legal Requirements
When required by law, court order, or legal process, or to protect our rights and safety.
Business Transfers
In connection with a merger, acquisition, or sale of business assets.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers and regular security updates
- Access controls and employee training
- Regular security audits and assessments
Your Rights
Access
Request a copy of the personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your personal information (subject to legal requirements)
Opt-out
Unsubscribe from marketing communications at any time
To exercise these rights, please contact us at privacy@schonmobility.com or through our contact form.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can control cookie settings through your browser preferences.
Essential
Required for website functionality
Analytics
Help us improve our website
Marketing
Personalized advertising (optional)
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
privacy@schonmobility.com
sales@schonmobility.com
Mailing Address
Beedstraße 54
40468 Düsseldorf, Germany